This privacy notice for IntelligentSystems Corp. (doing business as Hyperbound) ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at help@hyperbound.ai.
This Privacy Policy describes how IntelligentSystems Corp. (d/b/a Hyperbound) processes personal data for which it acts as a controller — namely Company Account Data, Company Usage Data, and personal data we collect through our website, marketing, and sales activities.
Where Hyperbound processes personal data on behalf of a business customer in connection with the Services — including data that the customer's end users submit through the Services — Hyperbound acts as a processor (or sub-processor) on that customer's documented instructions. That processing is governed by the Data Processing Addendum between Hyperbound and the customer, not by this Privacy Policy. If there is any conflict, the Data Processing Addendum controls with respect to that customer data.
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Do we collect any information from third parties? We may collect information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. Information collected from Google APIs is processed solely to provide or improve our application's functionality.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us.
Personal information you disclose to us
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
The personal information we collect may include:
Sensitive Information. We do not process sensitive information.
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account.
Information automatically collected
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and other technical information.
The information we collect includes:
Information collected from other sources
We may obtain information about you from public databases, joint marketing partners, affiliate programs, data providers, social media platforms, and other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data, IP addresses, and social media profiles.
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We process your personal information for a variety of reasons, including:
We only process your personal information when we have a valid legal reason to do so. We may rely on the following legal bases:
We may disclose your personal information to the following third parties:
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. We also permit third parties and service providers to use online tracking technologies on our Services for analytics and advertising purposes.
When you claim a Café Hyperbound drink voucher, we store your first name, voucher code, issue time, and event identifier in your browser’s local storage so you can reopen the voucher and avoid another signup for the same event. We do not store your email address or last name in this voucher record. The record remains after you close the browser until you clear the site’s stored data. If local storage becomes unavailable after signup, we may keep the voucher in that tab’s session storage instead.
For more information, see our Cookie Notice: https://hyperbound.ai/cookie-policy.
As part of our Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies ("AI Products"). We provide the AI Products through third-party service providers, including Anthropic, Amazon Web Services (AWS) AI, OpenAI, and Microsoft Azure AI.
Our AI Products are designed for the following functions:
Our Services offer you the ability to register and log in using your third-party social media account details. Where you choose to do this, we will receive certain profile information about you from your social media provider, such as your name, email address, friends list, and profile picture.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. Transmission of personal information to and from our Services is at your own risk.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18, or that you are the parent or guardian of a minor and consent to such minor's use of the Services. If you become aware of any data we may have collected from children under age 18, please contact us at atul@hyperbound.ai.
Depending on your location (EEA, UK, Switzerland, Canada, or certain US states), you may have the following rights:
How we handle your request depends on our role. For personal data we process as a controller (Company Account Data, Company Usage Data, and website and marketing data), you may submit your request to us directly at help@hyperbound.ai, and we will respond as required by applicable law.
For personal data we process on behalf of a business customer through the Services, that customer is the controller and is responsible for responding to your request. If you send such a request to us, we will direct you to the relevant customer and will assist that customer as required.
Withdrawing your consent: You can withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing before its withdrawal.
Opting out of marketing: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
We do not currently respond to Do-Not-Track (DNT) browser signals, as no uniform technology standard for recognizing and implementing DNT signals has been finalized. If a standard is adopted in the future, we will inform you in a revised version of this privacy notice.
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Montana, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, get a copy of, or delete your personal information.
Your rights under applicable US state laws include:
How we handle your request depends on our role. For personal data we process as a controller (Company Account Data, Company Usage Data, and website and marketing data), you may submit your request to us directly at help@hyperbound.ai, and we will respond as required by applicable law.
For personal data we process on behalf of a business customer through the Services, that customer is the controller and is responsible for responding to your request. If you send such a request to us, we will direct you to the relevant customer and will assist that customer as required.
Australia and New Zealand
We collect and process your personal information under the obligations and conditions set by Australia's Privacy Act 1988 and New Zealand's Privacy Act 2020. If you believe we are unlawfully processing your personal information, you have the right to submit a complaint to the relevant privacy commissioner in your country.
Republic of South Africa
You have the right to request access to or correction of your personal information at any time. Complaints can be directed to the Information Regulator (South Africa) at enquiries@inforegulator.org.za.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this privacy notice. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
If you have questions or comments about this notice, you may contact our Data Protection Officer (DPO):
Email: atul@hyperbound.ai
Address: IntelligentSystems Corp., Data Protection Officer,
10791 Johnson Ave, Cupertino, CA 95014, USA
Based on the applicable laws of your country or state of residence, you may have the right to request access to the personal information we collect from you, correct inaccuracies, or delete your personal information. To make such a request, please submit a data subject access request or contact us directly.
IntelligentSystems Corp. complies with the EU-U.S. Data Privacy Framework (EU-U.S. DPF) and the UK Extension to the EU-U.S. DPF, as set forth by the U.S. Department of Commerce. IntelligentSystems Corp. has certified to the U.S. Department of Commerce that it adheres to the EU-U.S. Data Privacy Framework Principles (EU-U.S. DPF Principles) with regard to the processing of personal data received from the European Union and the United Kingdom in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF. If there is any conflict between the terms in this privacy policy and the EU-U.S. DPF Principles, the Principles shall govern. To learn more about the Data Privacy Framework (DPF) Program, and to view our certification, please visit https://www.dataprivacyframework.gov/
International transfers. Where we transfer personal data outside the EEA, the UK, or Switzerland, we rely on the safeguards required under applicable data protection law. For personal data processed on behalf of our business customers, transfers are made under the European Commission's Standard Contractual Clauses, the UK International Data Transfer Addendum, and — for Swiss data — the Standard Contractual Clauses as modified for the Swiss FADP, as set out in the applicable Data Processing Addendum.
We also maintain certification under the EU-U.S. Data Privacy Framework and the UK Extension. Where more than one transfer mechanism could apply, the mechanism specified in the applicable Data Processing Addendum governs the relevant customer data.
In the context of an onward transfer, IntelligentSystems Corp. remains responsible under the DPF Principles for personal information it receives under the EU-U.S. DPF and subsequently transfers to a third party acting as its agent. IntelligentSystems Corp. remains liable under the DPF Principles if its agent processes such personal information in a manner inconsistent with the DPF Principles, unless IntelligentSystems Corp. can demonstrate that it was not responsible for the event giving rise to the damage.
EU and UK individuals with inquiries or complaints should contact:
DPF Compliance Contact: Siddharth Venu, Head of Security
Email: security@hyperbound.ai
Address: 10791 Johnson Ave, Cupertino, CA 95014, US
In compliance with the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF, IntelligentSystems Corp. commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) with regard to unresolved complaints concerning our handling of human resources data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF in the context of the employment relationship.
This recourse is provided free of charge to the affected individual.
For unresolved complaints, IntelligentSystems Corp. commits to refer disputes to JAMS, an alternative dispute resolution provider. For more information, visit https://www.jamsadr.com/DPF-Dispute-Resolution. The services of JAMS are provided at no cost to you.
Under certain conditions, an individual may invoke binding arbitration. IntelligentSystems Corp. is obligated to arbitrate claims and follow the terms as set forth in Annex I of the DPF Principles, provided that an individual has invoked binding arbitration by delivering notice to IntelligentSystems Corp. and following the procedures and subject to conditions set forth in Annex I of Principles.
Our organization is subject to the investigatory and enforcement powers of the U.S. Federal Trade Commission (FTC).
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